Effective Date: January 28, 2026
Welcome to FrownX. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our chat services, voice/video calls, and community features.
1. Information We Collect
We collect information to provide you with the best experience possible. This includes:
- Account Information: Username, email address (managed by system), and profile avatar.
- User Content: Text messages, images, and file attachments uploaded to servers or direct messages.
- Usage Data: Server memberships, friend lists, and audit logs (server actions like bans, role changes).
- Technical Data: IP addresses and device information for security and connection stability (WebRTC).
2. How We Use Your Information
Your data is used strictly to operate the FrownX platform:
- To facilitate real-time communication via Socket.io.
- To enable voice and video connections (WebRTC) between users.
- To manage server permissions and roles.
- To detect and prevent spam, abuse, or violations of our Community Guidelines.
3. Data Retention
We retain your information only as long as necessary:
- Messages: Retained until deleted by the user or a server administrator.
- Images/Files: Stored securely until the associated message is deleted.
- Server Data: If you leave a server, your messages remain unless you delete them individually.
4. Your Rights & Choices
You have control over your experience on FrownX:
- Edit/Delete: You can edit or delete your messages at any time using the message tools.
- Profile: You can update your username and avatar via the User Settings menu.
- Server Management: If you are a server owner, you can delete your server, which removes all associated channels and roles.
5. Security
We implement industry-standard security measures to protect your data. However, no method of transmission over the Internet is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.
6. Contact Us
If you have questions about this Privacy Policy or how your data is handled, please reach out to our administration team or join the FrownX Support Server.